PRIVACY POLICY

INTRODUCTION

Sisu & Glow respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data and tell you about your privacy rights and how the law protects you.

PURPOSE OF THIS PRIVACY NOTICE

This privacy notice aims to give you information on how we collect and process the personal data you provide when you:

  • visit one of our salons;
  • visit our websites (regardless of where you visit it from);
  • register for online bookings;
  • make an appointment by telephone;

Access to this website is not intended for children and we do not knowingly collect data relating to children. It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

What information do we collect?

When you visit our Website or use our Apps, or contact us by email or telephone, we may collect and process the following information: a) Personal Information that you choose to share with us when you register for services, emails, newsletters and alerts. b) Information about the way our Website or Apps have been used by you and others – collected on an aggregate basis. c) Your IP address and other information (such as the browser you are using) may be collected when you interact with our Website or Apps – for example create a profile, subscribe to our emails, ask or answer a question etc. Please ensure all contact details are correct at all times. Whilst we will do our best to protect your Personal Information, we cannot guarantee the security of your data to our Website or via our Apps due to the fact that the transmission of information via the internet is not always completely secure. Upon receipt of your Personal Information we will use strict procedures and security features to prevent unauthorised access but any transmission is at your own risk.

How do we use the information you provide to us?

We use Personal Information to provide you with the services and products you request, provide customer services, deliver our content and ads, services and special offers which we think may be of interest to you, for customer research and to send you marketing and promotional emails. We may also use the Personal Information we collect to notify you about important changes to our Website or Apps.  We may also pass on your personal information to our selected third party providers of goods and services you have consented to receiving such communications at the point of registration, or at anytime after. We may also collect, use, transfer, sell, and disclose non-personal information for any purpose, should you opt in to doing so.

 

CHANGES TO THE PRIVACY NOTICE AND YOUR DUTY TO INFORM US OF CHANGES

This version was last updated on 14 April 2022.

We reserve the right to amend this privacy notice at any time. Any changes we may make to our notice in the future will be posted on this page and, where appropriate, notified to you by email.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

 

Protecting your data

getslick.com (the “Website”) and the Slick software application software, (the “Apps”) are owned and operated by Belle Newco Ltd (“we”, “our” or “us”). This privacy policy (“Privacy Policy”) is intended to inform you how we gather, define, and use your personal information, such as your name, email address, address and other contact details (“Personal Information”). Please take a moment to read it carefully. All your Personal Information shall be used in accordance with the Data Protection Act 1998 (the “Act”). If you want to know what information we collect and hold about you, please write to us at: Slick, Belle Newco Ltd, Founders Factory Northcliffe House, Young Street, London, United Kingdom, W8 5EH. Slick is the data controller of your Personal Information for the purpose of the Act.

 

Where do we store your personal data?

The data that we collect from you may be transferred to and stored at a destination outside the European Economic Area, including for the purposes of processing that data by selected third parties, in order to facilitate Slick’s business. By submitting your Personal Information you agree to this transfer, storage and processing. We will take all steps reasonably necessary to ensure that your Personal Information is treated securely and in accordance with this Privacy Policy.

THIRD-PARTY LINKS

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Sharing personal information with third parties

We may only disclose your Personal Information to selected third parties in the following situations: if we are under a duty to disclose or share your Personal Data to comply with any legal obligation or in order to enforce or apply our terms and conditions and other agreements or protect the rights, property, or safety of our customers, or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. We may also disclose your Personal Information to third parties in accordance with your authorisation as expressed via ‘opt-ins’, including preticked opt-ins, e.g. at the point of registration.

 

IF YOU FAIL TO PROVIDE PERSONAL DATA

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

 

How can you access and correct your Personal Information?

Should you have any queries about any Personal Information which we hold about you, you may submit a request to us by sending an email to steph@getslick.com and we shall endeavour to respond to any such request as soon as we are able.

CONTACT US

Email address: info@sisuandglow.co.uk

Postal address: Sisu & Glow unit 1,2-4 Green Lane, Shepperton, Middlesex TW17 8DW

Telephone number: 07918843188

Our policy on Cookies

In common with other commercial websites, our Website and Apps utilise a standard technology called “cookies” (see explanation below, “What Is A Cookie?”) and web server logs to collect information about how our Website and Apps are used. We use cookies to remember you when you visit this Website or our Apps to keep track of your browsing patterns and to build up a profile of how you and other users use the Website and our Apps to make our Website and our Apps work as efficiently as possible.

Find out more about the use of cookies on www.allaboutcookies.org

Cookies allow us to calculate the aggregate number of people visiting our Website and Apps and to determine which parts of the Website and Apps are most popular. This feedback allows us to constantly improve our Website and Apps. Cookies do not allow us to gather any Personal Information about you and we do not generally store any Personal Information that you provided to us in your cookies.

Third Party Cookies

Occasionally we may issue a cookie by a third party to help us operate the Website or our Apps. These cookies cannot be used to identify an individual; they can only be used for statistical purposes, for example, in providing you with advertisements that are more relevant to your interests.
For this purpose, we may disclose: generic, aggregated or anonymised data relating to your visits and use of our Website and Apps, but we will not disclose any of your Personal Information which identifies you or from which you may be identifiable or information in a pseudonymised form such as a browser cookie ID / code or cryptographic hash of your email address to help us tailor and display ads to you on other services. This ID or code is matched against your equivalent unique code similarly generated by our ad partners to tailor advertising to you. The third party companies that generate these cookies have their own, very strict, privacy Conditions but we don’t have access to these cookies; other than allowing them to be served, we have no role to play in these cookies at all (although we may use statistical information arising from these third party cookies and provided to us by third parties, to improve our Website and Apps experience).

How do I remove or block cookies?

Most browsers allow you to remove any cookies and/or block any new cookies being set. To turn off cookies, look at the “help” menu on your browser. However, please note, that switching off cookies may restrict your use of the Website and the Apps and/or delay or affect the way in which they operate.

What about other websites linked to our Website or Apps?
Please remember that when you use a link to go from our Website or Apps to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including websites which have a link on our Website or Apps, is subject to that website’s own rules and Conditions. Always read over those rules and Conditions before proceeding.

Your consent and changes to our Privacy and Cookie Policy

By using our Website and/or Apps you consent to our collection and use of your Personal Information as described in this Privacy and Cookie Policy. If we change our privacy Conditions and procedures, we will post those changes on our Website and our Apps By continuing to access our Website or our Apps after any change is posted, you agree to any such change to our Privacy and Cookie Policy. If you do not agree with such changes, you should stop using our Website and our Apps.

Hours

Monday: Closed
Tuesday / Wednesday: 10am - 7pm
Thursday : 10am - 9pm
Friday: 9.30am - 6.30pm
Saturday: 9am - 5pm

Sunday: 10am  - 4pm Hair only

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